Request a Quote from Douglas
Use the form below to request a printed version of our catalog or to request more information about our products and how they can be configured to your specific need.
Locate a Sales Representative
To locate a Douglas Electrical Components Sales Representative in your area, type in your Postal Zip Code in the spaces below.
If you are an International customer, please specify in which country you reside.
After specifying your information, please click the SUBMIT button below.
Terms
To Order
You may place an order directly with our sales staff at 973.627.8230.
Technical Questions or Design Assistance
Please call our Product Engineering Department 973.627.8230 or email our Applications Engineer.
Standard Terms and Conditions
Domestic shipments: All products are shipped F.O.B. Rockaway, NJ. We offer a prompt payment discount of 1% 10 days, Net Cash 30 days to customers who have had their credit approved. Prices and specifications are subject to change without notice.
Foreign shipments: All terms and conditions will be negotiated at time of order placement.
Note to Purchaser
While we believe all statements, representations, and recommendations are correct and reliable, we cannot guarantee accuracy or completeness. It is the user's responsibility to determine and confirm suitability for use. All sales of Douglas Electrical Components' products are subject to our Standard Terms and Conditions. A copy of our Standard Terms and Conditions may be obtained by calling our Sales Administrator at 973.627.8230. Douglas Electrical will provide Special Certificates of Compliance, Test Reports, and certificates of origin but only if they are requested at the time of order.
Warranty
All products are warranted to be free of defects in materials and workmanship for a period of twelve months from date of shipment. Our liability, unless explicitly changed by us, is strictly limited to the repair or replacement (at our option) of defective parts. Any defective parts must be returned to us in order to receive credit or replacement. Returned product must be accompanied by an RMA number. RMA numbers may be obtained by calling our Sales Administrator at 973.627.8230.
Customer Furnished Materials
On occasion, it is mutually convenient to use material furnished by our customer. Work with customer furnished materials (CF Materials) will be at "mutual risk," where we will exercise reasonable care and caution in handling but we will not assume any responsibility for that material in the event of breakage, loss or functional failure of the finished part. Where there is a loss, our responsibility will be limited solely to repair/replacement of our materials and/or labor, not for CF Material
Special Note for Optical Fibers
Processing of optical fibers is risky. While we are very diligent in processing fibers, they are very delicate and prone to fracture. Please discuss including spare fibers in your part. Due to many variables in the manufacture of fibers, we generally insist on receiving an extra meter or two of fiber for "proving" our processing and material. In addition, the fibers we use for evaluation testing may sometimes be significantly different than those we receive for production, (CF Materials or not). In this event, we cannot be responsible for performance.
Errors
While we believe that all information in this web site is accurate and correct, we do not take responsibility for typographical errors.
To Contact Us
- Phone:
- 973.627.8230
- Toll Free:
- 1.800.533.8068
- Fax:
- 866.206.6916
- Email:
- contactus@douglaselectrical.com
We welcome your feedback. Please forward any questions or comments to us in the comment area above. Our hours are Monday through Friday from 8:00am to 4:30pm EST.